Privacy Policy

Effective Date: April 15, 2026

At Beneath the Surface Spa, we respect your privacy and are committed to protecting any information you may share with us. This Privacy Policy outlines how information is collected, used, and safeguarded when you visit our website.

Information We Collect

We collect limited information to improve your experience on our website:

Website Usage Data

We use Google Analytics to understand how visitors interact with our site. This may include:

  • Pages visited
  • Time spent on pages
  • Device and browser type
  • General geographic location (city/state level)

This data is collected anonymously and cannot be used to identify you personally.

Cookies

Our website uses cookies to support analytics and improve functionality. Cookies are small data files stored on your device.

You can choose to disable cookies through your browser settings at any time.

Embedded Content (YouTube)

Our site may include embedded videos from YouTube. When you interact with these videos, YouTube may collect data such as:

  • Your IP address
  • Viewing behavior
  • Cookies associated with your
  • Google/YouTube account (if logged in)

For more information, please refer to YouTube’s privacy policy.

Appointment Booking (Phorest)

We use a third-party platform, Phorest, to manage appointment bookings.

When you book an appointment, any personal information you provide (such as name, contact details, or appointment preferences) is collected and processed directly by Phorest—not stored on our website.

We encourage you to review their privacy policy here:
https://beneaththesurfacespa.phorest.me/book/salon_privacy

What We Do Not Collect

  • We do not allow user accounts or logins
  • We do not allow comments or user-generated content
  • We do not sell or share your personal data with third parties for marketing purposes

How We Use Information

Any data collected is used solely to:

  • Improve website performance and user experience
  • Understand general visitor behavior
  • Support basic business operations (such as appointment scheduling via Phorest)
  • Data Security

We take reasonable measures to protect the integrity of our website and any data processed through it. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have rights related to your personal data, including access, correction, or deletion. For any requests, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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